LIQUID COURAGE at their sole discretion will invite customers to participate in customer loyalty programs and shall have the right to change the terms and conditions of those programs at any time. LIQUID COURAGE can change the programs and/or remove customers from loyalty programs without notice. Loyalty points cannot be transferred between sister companies or customer accounts. The terms of our loyalty programs are listed on a separate document.
All authorized returns must be made within 3 days of purchase (no exceptions) and are subject to a 10% restocking fee. Returned items must be in a condition suitable for resale, in its original packaging and accompanied by the original receipt. Returning delivered product is the responsibility of the purchaser, or at the purchaser’s request we will pick up for a $50 fee. The materials must be in good condition and original receipt must accompany the return of goods. Returns are for store credit or exchange only, no cash refunds. Special Orders, discontinued items, sale items, expired products or “specials” are not eligible for return or exchange. Open, damaged or used products are not returnable. Wines will not be accepted for re-stocking if they have been heated, chilled or the labels are missing and/or damaged. Please note that taste alone cannot be the sole basis for a return. Our wines are carefully selected by our team in order to offer a diverse range of high-quality wines to our customers. Our mission is always to provide you with as much information as possible to help you make a selection that you will enjoy.
Order early, order often.
PAYMENT TERMS. For credit accounts, the total amount of this Invoice shall be payable in full by Buyer within thirty (30) days after the date of this invoice. Please allow 3 working days for payments to be posted. All amounts past due are subject to a late charge of one and one-half percent (1 1/2%) per month or eighteen percent, (18%) per annum. All managers or company checks must be pre-approved by Liquid Courage Management. Personal checks are discouraged, and must be pre-approved by Finance and cleared before product can be released. A service fee of $45.00 will be added to all return checks. The minimum credit card charges will be $25.00 and must be accompanied by photo ID. All cash refunds over $100.00 will be issued by check the following Monday after 1pm to the original purchaser; all others will be in the form of the original payment; re: Credit Card, Store Account.
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